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📮 Contact Us (Priority Channels)
📧 Primary Contact
For business partnerships, media inquiries, or general questions:
Pro Tip: Technical issues, deposit/withdrawal problems → Discord #🙌-help-feedback (faster response)
1️⃣ Official Channels Overview
| Type | Entrance | Purpose |
|---|---|---|
| 🚀 Product Website | signamarkets.com | Sign up, trade, browse markets |
| 💬 Discord Community | https://discord.gg/PZzUXXwZpR | Real-time support, discussions |
| 🐦 X (Twitter) | @Signamarket | Latest updates, announcements |
2️⃣ Discord Community Guide
How to Join:
- Click: discord.gg/ECtmfYy4
- Sign in or create Discord account
- Jump into relevant channels
Core Channels:
#🙌-help-feedback: Technical issues, deposit/withdrawal, bug reports#📈-market-proposals: New market ideas (adopted proposals earn points)#📢-announcements: Official updates, releases#general: Casual chat, strategy sharing, team-ups
3️⃣ Fastest Problem Resolution Flow
Recommended Steps:
- Search FAQ in this GitBook first
- Prepare these details:
- Login method (Email/FoxChat/MetaMask etc.)
- Timestamp & steps to reproduce
- Screenshots (error messages, Tx hash)
- Post in Discord
#🙌-help-feedback - Expect reply in 5-10 minutes
Pro Tip: "What I did → What happened → What I expected" = 3x faster resolution
Fund issues: Always include BscScan Tx Hash
4️⃣ Feedback & Co-Creation
Signa values your input — help us build the best prediction market!
In #🙌-help-feedback:
- Feature requests
- UX pain points
- New user confusion spots
In #📈-market-proposals:
- New events/markets
- High-potential topics
- Domain-specific predictions
Top suggestions win bonus points or exclusive badges
5️⃣ Official Updates & Release Cadence
Never miss updates:
- Follow @Signamarket on X
- Enable notifications for:
- New features
- Airdrops & campaigns
- Major markets/events
Docs sync after major releases. Check "Changelog" for latest update.
6️⃣ Contact Principles & Security
Official will NEVER:
- DM you for private keys/seed phrases
- Ask for fund transfers
- Request sensitive info
Legit channels ONLY:
- Official website
- @Signamarket X account
- Discord
#📢-announcements
7️⃣ How You Can Contribute
Become an early power user:
- Use heavily → Give feedback → Help others
- Answer newbie questions in community
- Share domain expertise (crypto/politics/sports)
- Document your strategies & growth journey
Make the community warmer, smarter, more actionable.