Q&A

Q: How to verify if my wallet/email is correctly connected?

After entering Signa:

Click the avatar in top-right or bottom navigation "Assets".

Next to "Disconnect", you'll see the currently connected EOA wallet address (for email login, this is auto-generated from your email).

Format: 0xxxxx…xxxxxx.

FoxChat Example:

Open FoxChat avatar → Check selected wallet address → Compare with Signa display. Match = correct connection.

Q: What's the relationship between email/wallet login and Signa account (smart wallet)?

Email or wallet = just a KEY.

Signa uses non-custodial architecture. For email login:

1. Privy generates EOA wallet from your email
2. EOA generates your personal smart wallet

This smart wallet IS your Signa account — deposits, trades, withdrawals all happen here.

Same for external wallet login: generates dedicated smart wallet.

Benefits:

• Crypto newbies onboard instantly
• Signa covers all Gas fees

Q: How to log out?

Signa → Bottom "Assets" → Click "Disconnect".

Q: How to switch accounts?

1. Log out current account: Signa → "Assets" → "Disconnect"
2. Login with different email/wallet

Q: How to check how many Signa accounts I have?

Users need to track their own accounts.

For wallet login with multiple addresses: Log out → Try each address individually.

Q: How to clear cache?

For page crashes/incomplete data:

FoxChat Example:

1. Signa → "Assets" → "Disconnect"
2. Top-right "⋮" (Settings) → "Clear Cache"
3. Re-login

Q: Why does a position show "Entry Price" below "Market Price" but still displays a loss?

Due to low liquidity impact.

Every trade moves Yes/No prices. Lower liquidity = bigger price impact.

Simplified Example:

• Market "Yes" at $0.30
• User buys $1000 "Yes" → Price spikes to $0.65
• Realizable value ≈ $1000 (not $0.65 × shares)
• Price later drops to $0.35 → Full sell-out yields < $1000

Signa calculates simulated full liquidation value (conservative approach), not theoretical "market price × shares". Prevents misleading inflated values.

Q: How to claim winning rewards?

1. Confirm your side won
2. Signa → "Assets" → Find market
   • Click "Claim Reward" button if available
   • Or click position → Market details for settlement status

Timeline: Market expiry → Winner announced → 2-hour challenge period → Claim opens.

Q: Market settled, I won, but can't claim rewards?

Troubleshoot step-by-step:

1. Verify connected account matches trading account
2. Multiple accounts? Previous cache may interfere
3. Logout → Clear cache → Re-login
4. Still stuck?
   • Save screenshots/video
   • Contact support (FoxChat: "Signa—Prediction Market Official")

Q: "Page error" message, reload doesn't fix?

Usually browser/app/device compatibility.

Steps:

1. Logout
2. Clear cache
3. Re-login

Still fails? Document:

• App/browser used
• Device/OS version
• Screenshots/video Contact support (FoxChat: "Signa Official").

Q: How to switch language?

Signa → Bottom-right "More" → Sidebar "Language".

Q: How to toggle light/dark mode?

Signa → "More" → Sidebar "Theme":

• Light
• Dark
• System default